Wise Energy, based in Blackpool, is a family-run business, set up by Cath and Vic Baines. With 20 team members and installers working across the country, Wise Energy provides and installs a range of renewable energy solutions to domestic customers including boilers, heat pumps, cavity wall insulation and under floor heating. It also helps customers to tap into ECO funding grants to assist with costs.
The company has been working with Eco Surv for several years, utilising its mobile app for boiler installations. The intelligent software developed by Eco Surv streamlines all processes and centralises all documentation, ensuring complete transparency and ease of communication between everyone involved. Less time wasted on paperwork means more time on the job – and more people enjoying warmer homes and lower energy bills.
Before using Eco Surv, admin staff at Wise Energy were constantly tied up with a considerable amount of paperwork. With installers being required to go into the office to collect forms and await checks before they could carry out surveys or installations, the bureaucracy hampered productivity. Admin staff were also kept busy cross checking and validating data including property addresses, which is now taken care of, thanks to Eco Surv.
“Eco Surv has streamlined our end to end process which has brought enormous benefits including drastically reducing paperwork, removal of human error and ensures compliance and eligibility of our documentation and processes. We have a great relationship with Eco Surv and have always found its team to be excellent and very responsive.